We do not provide refunds, cancellations, or exchanges on crystal specimens. Please make your purchase thoughtfully by reviewing the full product description and photos before placing an order.

For any questions regarding returns, you may contact us at contact@quartzcart.com.

Damages & Issues

To claim a damaged or missing item, kindly record a video while unboxing your package. Please check your order upon delivery and notify us immediately if you receive a defective, damaged, or incorrect item so we can assess the issue and resolve it.

Please note: Sale items and gift cards are non‑returnable.